Patient Letters

From my initial conversation with Heather, to my consultation with Dr. Poulter, to my amazingly smooth surgical procedures, my expectations were beyond surpassed! Dr. Poulter you are incredibly professional and meticulously skilled! I am so very happy I chose you and your staff to perform my revision! I’m thrilled with the results! I so appreciate all you have done to accommodate my needs! I’m thoroughly impressed, you are superb!!

Having a breast reduction profoundly changed my life. In November, 2017, Dr. Poulter reduced me from a 34H to a 34D. In the past year and a half, I’ve lost weight because I was finally able to exercise comfortably. I went from a size 14 to a size 8, and I’m still losing. My posture has improved immensely, and this has had a trickle down positive impact on issues I would have with my wrists when at a computer all day. I look and feel younger! I went from using up all of my sick time on neck pain and tension headaches to not using any at all. Chronic neck pain that I had suffered for years is completely gone…I haven’t had a bad episode since before the reduction. I feel happy and healthy and will heartily recommend this procedure to anyone who is considering it. Dr. Poulter and his staff will take very good care of you, there is nothing to fear at all! My only regret, like so many others, is that I didn’t have it done years before!


The tech was very knowledgeable and kind. When we decided I wasn’t a great candidate for cool sculpting due to the location and overall “look” I am seeking, she set me up with a consult with Dr. Poulter for the following week.

The office staff and nurses were very professional and helpful. Dr. Poulter listened to me and asked questions, and he thoroughly explained the proposed treatment and expected results. I am very pleased with the outcome!

Amazing experience. The staff and Dr. Poulter made me feel comfortable from the moment I walked in.

It was amazing!!! Everyone was so nice and truly cared about what I was wanting done!

Carried away a wealth of information about a variety of applications and realistic expectations for each. I left feeling hopeful and excited about the possibilities. Dr. Poulter, assistants, and office personnel provided me with the information I need to make informed decisions. The total experience exceeded my expectations.

I had a TERRIFIC experience this visit. I felt like both nurses and doctor really listened to my concerns, and I never felt rushed. I was very comfortable in an otherwise uncomfortable situation. I really appreciated everyone during this appointment!!!

Great! I was very happy with Dr. Poulter’s recommendations. He told me what my options were for my trouble spots, but he also told me what parts of body were in great shape for my age. I actually left feeling better about myself than when I walked in!

Dr. Poulter, Donna and Paula (everyone who helped me) were exceptional! I love how they actually listen to my concerns. Dr. Poulter has an awesome bedside manner. He makes you feel comfortable. Donna is very caring and always smiling. She really cares about you!

Everyone is so friendly and helpful at CCLS, and Dr Poulter makes every procedure produce the results I’m looking for. I couldn’t be happier!

Absolutely love my results every time I make a visit to the office. Dr. Poulter and the entire staff are so wonderful. Truly the best experience.

First I would like to THANK Dr and all his staff for their great work. What wonderful people! If you need anything done to your body (big or small) he is THE doc to go to. He knows what is he doing. so well that he might even say NO if certain procedure won’t fit your body, now that’s the doctor you want rather someone say and do “anything” just for $$.
I had mommy makeover procedure done and it was great great exp from start to finish. Pain was very minimal even during the first couple weeks. Doc and staff will answer any questions and hand hold you not just before but also during recovery.
Bottom line, don’t have to go into city to look like a million bucks, just talk to Dr. Poulter. I promise you will be grateful you did. He is an Artist people!
PS – Dr office didn’t pay me to write this review. As a matter of fact, they didn’t even ask me to provide one. Classy people!

-Peoria Mum

I was blown away with how everyone was so informative and supportive before and after the surgery. I felt very comfortable with the entire process. I had a real expectation on my results and could not be happier. Having the trust and faith in the staff made me very relaxed. Surgery day came and again was treated so well. My hospital stay went very well. The staff in the hospital was so helpful and understanding. The whole experience has been so easy and relaxed. If I had any advice it would be to listen to the Doctor at all times, follow directions and take it easy after surgery. I of course over did it a bit hard to stay down I felt so good, but rest is needed. I would do this again without hesitation. My experience was above and beyond what I expected. So thankful for the process staff and care I was given.


I had a very complicated revision that had to be done on silicone implants that were 11 years old (not originally done by Dr. Poulter). Dr. Poulter explained the procedure during the consultation and again the morning of surgery so I would know what to expect going into it. Due to health complications, I had to have the procedure done at the hospital. Both Dr. Poulter and the hospital staff handled surgery with the utmost professionalism and care. I had a minor complication a week after surgery and had to have some minor revision done which Dr. Poulter was able to do in his surgical suite with local anesthetic. He talked to me through the whole procedure to keep me calm and not focused on what he was doing. Dr. Poulter did post-op rechecks every 1-2 weeks until I was healed. My experience with Dr. Poulter, his staff, and the procedure went very well. I would highly recommend.


Jessica was very professional and knowledgeable in doing the procedure. She made me feel very comfortable and explained what she was doing. It will take a little time yo see the results. Am hoping for the best! Thanks.


Friendly staff! Dr. Poulter always takes time to answer any questions or concerns.


My visit was very pleasant as always. Everyone is so friendly and helpful. I trust Dr. Poulter and his staff so much that I drive 2 hours 1 way for my visits.


I met with Jessica today. She was very professional and so friendly. I told her my concerns about my cool sculpting as well as how great Dr. Poulter and his staff is! I asked her to help me with some products for facial cleaning and moisturizing. She suggested a couple things and I purchased them. After a few years of disappointing visits at another facility in town with little or no results., I’m thrilled to have found Dr. Poulter and his wonderful staff!!


Dr. Poulter and his staff were very professional and informative during my visit. All of my questions were answered and I felt that everyone was very patient and took time to talk with me.


Could not ask for better care. I immediately upon meeting Dr. Poulter felt at ease and confident in his abilities. Now I know I made the right decision. I am ecstatic with the results and know it time they will only get better. Thank you thank you thank you!!!


My visit was good. The nurse was very nice and made me feel comfortable. Dr. Poulter explained everything and put me at ease. As I left the office I felt much better knowing what I’m going through is normal. Great visit and wonderful staff.


Dr. Poulter & Staff,

I want to thank you for everything. You are all so professional and fun at the same time. I can tell you all get along so well and seem to enjoy your work. Dr. Poulter, it wasn’t until I got to my car after my last appointment and got a good look at my picture that I could see the difference that the injections to my face had made. I am so pleased!

I, after many years of having breast implants, I began to have capsulations around both breasts. Implants and scar tissue removed,new implants inserted. I am so happy with the results. I never realized how the old implants were out of shape, until the new implants. My breast look like they should and I now have bounce that I have not had for a very long time. Dr. Poulter was such a help in the decision making for the size of the new implants. I would recommend him to any of my friends.

Dr. Poulter and Staff,

Thank you very much, for my “new look.” I love it! I have received more compliments about my appearance in the last few weeks than I have received in my lifetime. Thank you also goes to your entire staff. I was always treated with great courtesy and kindness and with the utmost confidentiality. During my first few visits after my surgery, I especially appreciated the secure, private entrance. It wasn’t a time that I wanted to encounter a lot of people. I especially want to thank those who were present during my actual surgery and recovery. Dr. Poulter, your skills are amazing and I am thrilled with the results!

– Forever Grateful

Dr. Poulter and his team:

Dr. Poulter Patient LettersThank you, Thank you! You all are wonderful. I’m filled with gratitude for your office! Everyone was so nice and pleasant, patient and accommodating! From my initial visit to the follow-up! Special care was taken at all times, from the multiple visits, multiple sizers, right down to the heated gown and foot massager! Dr. Poulter, you were so thorough and personable, never rushing to your next appointment. And, then you waiting on me surgery day. I don’t think I’ve ever had a doctor waiting for me. The nurses, receptionist, and accountant are all fabulous as well. Helpful and pleasant! And then to put icing on the cake-I love the robe! And a Victoria Secret bra!! Wow! That was fun! Thanks, now I know my size- I’d had no idea. I’m not one to keep my mouth shut and I’ve been telling everyone how fantastic your office is. The special treatment you give! I told them, do not shop around for cost comparisons-just get to Poulter and know you get what you want. Oh, and I love, LOVE my implants! I can’t stop looking at them. Although, I thought they were a large B or small C-the bra says a D. Whatever letter they are-I love them!!

Thanks for making my 20-year-old dream come true!

Dear Dr. Poulter,

I really appreciate all the time you spent with me explaining the many details of my procedure. You made me feel so comfortable throughout the whole process. I’m so glad I found you to do my surgery!

-Thanks again!

Dr. Poulter Patient LettersDr. Poulter,

You are truly an amazing surgeon and I am extremely pleased with my results. Your expertise, professionalism, and care for your patients can not be matched! To the entire staff, thank you for your warm care and professionalism. You all have made this an extremely positive experience!

Thank you so much!

Although nervous and uncertain of what to expect, Dr. and the entire staff were so friendly and accommodating which put me at ease and helped me to feel comfortable from the start. Dr. was very informative and explained the procedure, options, and what I could expect before and after the procedure in great detail. I had some questions, but he covered most of them without my having to ask, which I appreciated. I think what impressed me most about Dr. was that I never felt pressured. Maybe I was naïve to have the preconceived notion but this day and age “bigger is better” and everyone is a salesman. I’m so glad he dispelled that misconception right off. I truly felt his goal was to help me achieve mine – a better me! I just love my enhanced figure. I feel my body looks more in balance and equally proportioned. Quite honestly, I think the whole experience has resulted in a more well rounded me. I felt that the time, sensitivity, humility, and professional care you all showed me warranted my time to let you know how it all touched my life.

Thanks a million!

Dr. Poulter-

I still can’t believe how great I look! You gave me back my body of years back-and then some. To say I’m thrilled is certainly an understatement. And to think of what you went through helping me to understand and make the decision. I also have to mention your entire staff, they are all the best I’ve ever encountered in such a professional environment. I can’t say enough about how I was treated from day one-and all of my visits in-between.

You should be proud!

Dear Dr. Poulter,

I really appreciate all the time you spent with me explaining the many details of my procedure.

You made me feel so comfortable throughout the whole process. I’m so glad I found you to do my surgery!

Thanks again

Thank you Doctor for your excellent treatment (s) in my time of need. I’d like to thank your staff people, too. Best wishes.


Thank you so much for such a wonderful experience.

N.C & N.M.

Dr. Poulter Patient LettersI know there is still a long road ahead but I want you to know how blessed I feel to have walked into your office.

We all know surgery is never an easy process but cosmetic surgery goes beyond the intensity of other procedures

No matter how much help is wanted or needed, it is not easy for a woman to reveal all her flaws so openly. But “your” considerate nonjudgmental manner put me at ease. And you are one of the kindest Doctors I’ve had the privilege of knowing!

I can’t forget to mention your kind and wonderful staff. One does not out shine the other; they are all exceptional!! They go above and beyond to help me every step of the way.

Thanks for Everything!

We wanted to let you know how much we appreciate the great care I received from everyone. Things couldn’t have gone more smoothly! You all were very kind and considerate. These baskets are filled with some goodies for over the Thanksgiving holiday. After all, that is what we are is very thankful!

J&E K.

Dr. Poulter & staff,

Thank you once again for everything you did for me when I had surgery. You are all so kind and caring.

You are a terrific team!


I am so thankful to all of you for the excellent care I received. Your always positive and uplifting spirit have made this healing process so easy for me. God bless you all. May he bring good health and much happiness to you all this Christmas season and throughout the years.


Dr. Poulter and Staff,

Just wanted to say thank you for all of your kindness before, during and after my surgery. I couldn’t have been more pleased with the care I received from all of you.

Thanks Again,

Dear Dr. Poulter,

Thank you so much for taking such good care of Laura after her accident. She just looks better and better everyday! She could not have been in more skilled hands. Just want you to know this note seems insignificant when trying to express the depth of appreciation and thankfulness we have for what you did for our family. God bless.

– The M. Family

Dear Dr. Poulter and all your wonderful staff members,

When I first came into your office, I was depressed and unsure of myself and uncomfortable in my own skin. I just wanted to write to you and express my thanks to you for giving me a new lease on my life. You have a group of kind and caring staff members and all of you made me feel comfortable from the first moment to the last moment. Your kindness and understanding and yes the breast reduction have renewed my confidence. I feel like a new person and it is all thanks to you. A lot of the pain that I had is gone now. I can breath better and my clothes are fitting me better. I love when people who have not seen me in awhile are amazed by what you did. Every time I get a compliment, I tell them that Dr. Poulter did my surgery. I feel that I can take on any challenge and that has brought my self-esteem back to where I needed it. It means the world to me on how much you did for me and were willing to help me. I don’t know if I can ever repay you for what you have done in my life. I just wanted to thank you from the bottom of my heart. Thank you for the breast reduction and my new life.

Yours Truly-
D. P-A.

Dr. Poulter & staff,

Everything about your office was wonderful. From the first phone call everything was great. I really appreciate all of you for making us feel so comfortable during a difficult time for us!

Thanks Again,
A.J. & M.C.

Dr. Poulter & Staff-

I’m sorry if this card may appear a bit “tacky” but I simply could not resist!! Thank you, wonderful Dr. Poulter, for all the many ways you’ve made my life so much better and happier. I truly am so grateful and appreciative. Please don’t ever leave us for “the big time” in some big city. We are so lucky to have you here for us.

Devoted Forever
– B.C.

Dear Dr. Poulter,

Thanks so very, very much for your tender loving care and for sharing your wonderful talent with me. I thoroughly enjoyed the whole adventure. I hope that our story will encourage others. You and your staff made the whole experience fun and comfortable. Best wishes to all of you.

Dr. Poulter,

Thank you! Thank you! Thank you! After two and a half years of constant pain and irritation with almost every step I am now healed completely! My sincerest thanks and deepest gratitude.

Dr. Poulter – You treated me with Volbella a few weeks ago, and I absolutely love my results! You are a miracle worker!

Dr. Poulter,

I wanted to let you know how much I appreciate all of your care and concern for me during the past two weeks. You and your staff have been absolutely wonderful through everything! You should be very proud of yourself, your work and everyone that works with you. I feel like I am more than a patient every time I walk in the door. Please share my thoughts with everyone and when you need a “quick fix” the M&M’s will do the trick. Thanks so very much again and I really love the new me.

Dear Dr. Poulter,

I’m sure you must get letters like this all the time, but I really want to let you know how much you have changed my life. A breast augmentation to many people would seem like a vain and unnecessary thing to do. To me, it will change so much about myself. I’ve never been comfortable showing parts of my body to my husband, or even changing clothes in a locker room. My self-confidence has suffered my entire life due to not feeling comfortable about my body. I have felt this way since high school.

I’m so glad that after all these years; I finally made the decision to do this. It wasn’t until I found a doctor that I felt comfortable with and trusted. As soon as I met you I knew I would be in good hands. I never once felt like I was making the wrong decision.

I have noticed that my relationship with my husband is already changing for the better. He took such good care of me during my recovery and I felt so comfortable letting him see my body. This has never occurred before. Having done this will greatly improve my relationship with my husband, who already thought I was beautiful to begin with.

You have the most wonderful staff surrounding you. I would never have been able to go through this without the professionalism and respect your staff had shown me. It’s not a comfortable process to go through, but I always felt respected and reassured.

Again, I just want to thank you for truly changing my life. I hope you know what a difference you make in people’s lives. I will certainly recommend you to anyone who ever considers cosmetic surgery. Please let your staff know how much I appreciate all their kindness. They will always be remembered in my heart. I wish you and your family a wonderful and blessed Christmas.


Dr. Poulter and staff,

This year I finally did something I had been thinking about doing for many years. I had a tummy-tuck procedure.

I was very concerned about doing this because several years ago, after a hysterectomy operation, I had tremendous pain on one side in the lower abdominal/groin area from entrapped nerves. For over 3 years I had regular point injections and several other procedures and medications before I finally had pain relief and normal physical functioning.

So as much as I wanted (and needed!) to have a tummy tuck, naturally I was quite concerned because of my previous problems. I talked with Dr. Poulter extensively about my concerns. He developed a plan and told me how he would be able to do the procedure and avoid the damaged area. Because I was so concerned, I am afraid I wore out Dr. Poulter’s ear reminding him about the area. He was so patient even though I know he had to be very weary of hearing about it.

After the procedure I awoke with no pain. At all. His pain management for post-op worked great. Even after I got home, I only took a couple of pain pills for 2 days and then really didn’t need them; I got by nicely on over the counter pain relief. But the best thing was that I never had any renewed pain in the entrapped nerve area!

It was just by-by belly! I am so pleased with the results – I love that I can look down and see a flat abdomen again.

Dr. Poulter and those wonderful gals in his office are the best. Dr. Poulter is an honest, reliable and talented physician. The staff members are caring, understanding and go out of their way to be helpful. They are all just really nice people.

I happily recommend this office to anyone considering undergoing a procedure.


Thanks so very, very much for your tender loving care and for sharing your wonderful talent with me. I thoroughly enjoyed the whole adventure. I hope that our story will encourage others. You and your staff made the whole experience fun and comfortable. Best wishes to all of you.

Letters from CRNAs Who Work with Dr. Poulter

As a Certified Registered Nurse Anesthetist I really appreciate working with Dr. Poulter and his staff because they always provide a high level of safety & care for each person undergoing a surgical procedure. Planning out each surgery down to the smallest details shows their commitment to safety while achieving a quality result from the surgery.

– R.C., CRNA

I am a Certified Registered Nurse Anesthetist working with the STAT anesthesia for the past two years. Our group covers Dr. Poulter’s Body Contouring Experts in Bloomington for the past several years. It is always a pleasure to work with Dr. Poulter, his staff and his patients. Dr. Poulter’s office based surgery suite is state of the art with all the equipment needed to keep his patients safe and comfortable. It always says a great deal about a plastic surgeon if their patients return to them for new procedures, which Dr. Poulter has often. The patients are always very happy with their outcomes and the carte they have received. I am always impressed at the care and attention given to each and every patient by Dr. Poulter and his staff.

(Dr. Poulter’s) Anesthesia Specialists’ CRNA’s provide superior anesthesia care within our office setting. Our group of anesthetists are highly trained and skilled in all areas of anesthesia. This anesthesia group is the first and only anesthesia provider to achieve accreditation from the Joint Commission setting then apart from all other groups.


To find out more about plastic surgery at our Illinois offices, click here to request a consultation with Dr. Poulter. Or you can call the office at (309) 663-1222 or Toll Free (888) 841-4108 and one of our helpful staff members will assist you.