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Meet Our Staff

taking you on your journey

Choosing to pursue cosmetic surgery in Illinois is the first step in a long journey. At our Bloomington cosmetic surgery center, our experienced staff members will be responsive to your needs now and through the changes ahead. They will guide you through your procedure, providing all the information you need to know, answering all your questions, addressing your concerns, and offering an honest evaluation of what your procedure will accomplish.

Dr. Poulter is well-known among medical professionals in Illinois for his attention to detail and dedication to his patients. It is important to him and to his staff that you are handled with prompt, caring, and experienced attention. You may be confident that they will go to great lengths to ensure the safety and quality of treatment given.

To find out more about our staff and our center, click here to request a consultation in Bloomington. Or you can call Dr. Poulter’s office at (309) 663-1222 or Toll Free (888) 841-4108 and one of our helpful staff members will assist you.


Rachelle Spickard

Practice Administrator

Rachelle joined the practice of Jeffrey S. Poulter, M.D. in January, 2007. Her duties include greeting patients, checking patients out, answering the phone, among many other clerical tasks. Patients look forward to her warm smile.

Rachelle graduated from Clinton Community High School and Robert Morris College with a bachelor's degree in Business Administration. When not at work, Rachelle enjoys spending time with her husband and her two cats. She also enjoys traveling and being outdoors.


Kara Garretson

Practice Manager/Patient Coordinator

Kara has always had a passion for helping others feel beautiful. She has been in the cosmetic surgery field since 2012, with a variety of different roles and responsibilities, and joined the practice of Jeffrey S. Poulter, M.D. in August 2020.

When not at work, Kara enjoys cycling and spending time with her daughter, boyfriend and Goldendoodle.


Carissa Bowden

Medical Office Assistant, CoolSculpting Specialist

Carissa has been in the medical field since 2007. She has worked in surgery and in different departments as a float working the front office and the clinical side. She is also a licensed cosmetologist.

When not at work, Carissa enjoys spending time with her husband and four children. They like to go camping and spend time outdoors.


Paula Cornwell

Certified Clinical Medical Assistant

Paula received her certification and training for clinical medical assistant from Heartland Community College . She has worked in the medical field since 2002. She has worked in surgery and in different departments, working the front office and the clinical side.


Jordyn Weber

Operating Room Supervisor

Jordyn has always been driven to help those in need. She has been a nurse for a year now but in the medical field performing other responsibilities for 4 years in different departments. Jordyn graduated from Millikin University with her Bachelors in Nursing and Science. When not at work Jordyn enjoys her time with her son, boyfriend, friends and family. She enjoys working out, traveling and being outdoors.