April 1, 2020
First and foremost, we are concerned with your health. That is why we have rescheduled over 15 cases and scores of appointment in the midst of this Coronavirus outbreak. To those patient affected by the rescheduling, thank you so much for your cooperation and understanding over the last two weeks.
Please be assured, we are here to care for our patients who need urgent attention, especially those in their postoperative period. Our very limited hours may prevent you from direct personal contact with Dr. Poulter and staff. However, Dr. Poulter can be reached through his answering service and is more than happy to discuss your concerns as they arise and offer his recommendations. He may recommend being seen in the office to address changing conditions.
To those being seen in the office, please know we are continuing our vigilant precautions recommended by the CDC and OSHA. All patients will be screened by phone when scheduling for recent travel, symptoms, or exposure to affected patients.
Appointments will be made with intervals between patients to allow for complete cleaning of the spaces occupied. Upon arrival, your temperature will be taken, as were those of all the staff and Dr. Poulter at the start of each day. We do ask all patients with symptoms to declare their infirmities so we may treat you remotely or offer recommendations through telemedicine options.
If you are a new patient to our practice and are willing to start with a virtual consultation, they are being offered on a complimentary basis. Please call in the morning next week to schedule a time to connect live with Dr. Poulter and his staff and discuss your needs and concerns.
It is such a blessing to see the people of the United States pull together to overcome the coronavirus outbreak. Remember to keep hope, be safe, and know that through adversity we see our best selves.
We look forward to seeing you in the very near future.
-Dr. Poulter & Staff