Lindsay’s Story

When Lindsay* decided to reduce her breast size from an H cup to a C or D cup, she began researching surgeons in the St. Louis area, where she lived. After meeting with one surgeon and sending photos of her goals, the surgeon referred her to Dr. Poulter’s office due to the large breast size. She called Dr. Poulter’s office and they scheduled her consultation within a week.

We think it’s best to hear from our patients to get a first-hand look at what they experienced. Here’s Lindsay’s story, in her own words:

Why did you choose Dr. Poulter’s office?

Lindsay was impressed with the speed they got her scheduled in for a consultation – some of the surgeons she had researched initially would have taken months to even get her in for a meeting. She says “Dr. Poulter was very thorough and detailed in his explanation. I was very comfortable with his experience and his staff!”

What was your experience like?

It was very calming. I used Klara a lot to reach out to Dr. Poulter and his staff, and they responded very quickly! Dr. Poulter was very approachable and knowledgeable. I was scared about the little things, like the blood work. The staff asked me what I was concerned about, and they gave me tips for steps along the way. They made me feel so much better about everything and helped calm me down, and helped me stair-step everything instead of getting overwhelmed by it all.

Dr. Poulter has such a great bedside manner and was so easy to talk to! My husband also felt very at ease with him.

How was your recovery?

It was great! I continued to use Klara for a lot of follow-up questions. I felt fantastic after surgery and had no pain! My husband and I stayed at a hotel right next to Dr. Poulter’s office. His staff had booked it for us – they really took all the hard stuff out.

I had some hypersensitivity but his staff was very helpful whenever I called!

Our patients say it best – making sure their experience is positive is always our top priority, and feedback like Lindsay’s is the outcome we strive for. If you’ve been thinking about plastic surgery, schedule a consultation with Dr. Poulter today or call our office at (309) 663-1222 or Toll Free at (888) 841-4108

*Names have been changed to protect patient privacy